Our Customer Support team is here to answer your questions between 9:00 AM and 9:00 PM, 7 days a week. Call us on 8000-1629.
Articles in this section
- What is My Credit?
- I have other questions about returns, refunds and cancellations. Who can I call?
- If I decide I don't want my order when it's being delivered, can I return it directly to your delivery partner?
- If I paid for my order with Shukrans and then returned it to store, how is my refund processed?
- If I buy a product partly with cash and partly with My Credit balance, a Return Voucher or a Credit Note, and then return it to store, how is my refund calculated?
- If I return a product that I bought with a Return Voucher to a store, how is my refund processed?
- What is a Credit Note and how is it different from a Return Voucher?
- If I return a product to store, can I receive my refund partly in cash, and the remaining as a Credit Note?
- I’ve just returned an order. Will my Cash on Delivery charge be refunded?
- I paid for an order using a Return Voucher and a Credit or Debit Card, but I want to return a part of my order. How is my refund processed?